Refunds & cancellation

Pro costs $3 per month (taxes may be added at checkout depending on where you live). It renews automatically every month on the day you subscribed, and you are charged each month until you cancel. The receipt for every payment comes from Polar by e-mail.

Cancel online at any time, in a few clicks:

• Go to Settings › Account and press Manage subscription; Polar’s customer portal opens and you cancel there.
• Or use the link in any receipt e-mail from Polar.

Cancellation takes effect at the end of the current paid month: nothing more is charged, and Pro stays on until that date, after which your account returns to the free plan. Your prompts, collections and saves are never removed.

Pro opens digital access right away, so a month that has already started is not refunded when you cancel. You are entitled to a refund if you were charged the wrong amount, charged twice, the payment was not made by you, or you could not use Pro because of a problem on our side. Refunds are issued by Polar to the original payment method, under Polar’s buyer terms. Nothing here limits the consumer rights you have by law.

For receipts, refunds, card changes or an unrecognised charge, contact Polar at support@polar.sh, or write to us through the contact page and we will pass it on. Please contact us before opening a chargeback with your bank; it is usually solved faster.

The Visual AI Club Skool membership is a separate product sold and billed by Skool. Its payments, cancellation and refunds follow Skool’s own terms.